Users are wary of downloading viruses. They don't want to populate their hard drive with unnecessary files. Browser first, they can download it from there if they choose. There are some situations when opening a pdf in browser is undesirable because it will break some of the functionality built into the pdf.
For example your pdf may contain built-in scripts that will be ignored by a browser plugin, or maybe your pdf needs to use advanced features of Acrobat Reader. If and only if this is your case, then forcing your users to download is a good idea — otherwise they may think your document is simply broken.
If through user behavior research you find that the users of your website prefer to save their pdf documents for later reading for example, you might be running an online library of some kind , then it might be a good idea to force download.
However the number of users who prefer downloading should considerably outweigh the other group, otherwise it's not worth it breaking the default functionality.
I do not know of any other compelling reason to force users to download the content; however as this is your business requirement it might be worth asking if there is a reason for this requirement.
Maybe there is. However if they want to implement it "just because", then it's probably not worth it breaking the standard expected behavior. I would also question the requirement to automatically download a pdf, but outside of usability issues there are security risks. Google must also have these concerns, because as of last fall they enacted a Chrome Canary channel that will open up pdfs in the Chrome browser bypassing your Adobe or Foxit Reader apps.
I am a UX designer dealing with this issue. Our problem is that we have many fillable PDF forms on our site, and our users click on the form link and fill details out in the browser.
Browsers don't really support JavaScript in PDF files, so if clicking to view information at another web page or a payment page link from the PDF for example, this link cannot be opened in another window, therefore the user loses all information already entered once returning back from their payment etc.
We want our users to download the form before filling out, because they are losing their information when using browsers. I have never tried to implement this solution, and I'm not sure it is completely possible for all platforms. I always let it do what it did, and did not say or imply in the interface it'll download just indicate it's a PDF and not a link since so many browsers will view automatically now.
I've noticed that it is increasingly possible to get organizations large and small to get with the times and convert to HTML or another format instead. If possible it's always best to give the users different options. However, allowing them to have a look before downloading the file, it will allow the user to see if the document would be useful. It is a good user experience to allow them to open it in the browser, read the table of contents and then evaluate if it's worth downloading it.
Users will not want to download documents that you might not want to use. It would be important to evaluate in a case to case basis what's the use of the PDF. If it's a known document or a purchase or like a research paper that not many people have seen and they would like to have a quick look first. The other important aspect is the size. If you are working with large PDFs that the person is likely to read afterwards or print it out.
Nobody here mentioned protected PDFs. Forcing a download might be convenient because saved locally the PDF will most likely keep its security level while browser viewers ignore all protection settings within a PDF file. Usability is in the eye of the beholder. I think the answer to your question depends on the target audience and what they're used to or comfortable with. For your application, I would try to steer away from assuming anything and only make decisions based on usability testing with your target audience.
That said, I bet we can all agree that users generally do not like surprises. Whether or not the link will download a PDF or open it inside the browser, I'd like to be very aware ahead of time of what's going to happen if I click any given link. However, reliability is usually something a business entity would strive for so it makes sense to only allow users to download. Downloading, in my experience, is leaps and bounds more reliable than opening a PDF in a web browser. So maybe that's the thinking behind their decision.
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Thousands of customers went before you so join the club! Options Save as PDF. Page Settings Page size. A0 x mm, Custom size. Orientation Portrait. The process is slightly different for this:. The system will automatically order the frames from top left to bottom right, as they appear on the Figma platform. If you need a different sequence, you must change the order in Figma before you export the frames. Using these two methods described above, you'll be able to extract your Figma design layers and frames to PDF.
It might seem a little confusing at first but once you start using the feature it gets easier. Take special note of layer selection and sequence of frames prior to performing the Figma to PDF action.
You can also take the help of a Figma PDF export plugin like Pitchdeck, which supports PDF and will give you the output in the form of presentation slides. Thank you. It's some external thing where they have asked all the drivers to submit pdf's. I think for now he and I will accept it as a limitation and hope most people open it on a comp and not a phone!
Thanks for your help. I'm not sure how this works, should I mark this as solved now? I don't think there is a resolution to this problem. Thanks, I think that is the only solution but unfortunately I can't guarantee that people will have the pdf reader or download an app. That would be lovely if I had control over the page but I don't unfortunately.
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