On the date and time of your appointment, open VA Video Connect by selecting your appointment link included in the email you received. Web Browsers. English Spanish. In the virtual medical room, you participate in video health care visits where a hands-on physical examination is not required. You access your provider on a scheduled date and time — just like a face-to-face meeting in a clinic exam room. By connecting to the virtual medical room through VA Video Connect, you can see and talk to your VA care team from anywhere, making appointments more convenient and reducing travel and wait times.
Who can use VA Video Connect? To use VA Video Connect, you must: Be enrolled in VA health care Have an email account where the link to the virtual medical room can be sent and accessed to start the video appointment. The session will automatically open in a web browser when the visit link is selected.
VA Video Connect will work on nearly any device that has an internet connection; a web camera, microphone, and speakers either internal or attached ; and a web browser. If you are using an Android or Windows device desktop, laptop, tablet , no application download is required.
The session will launch automatically in the app after the session link is selected from the email invitation. This depends on how long the session is. If possible, connect over Wi-Fi if you have a limited data plan. Talk to your cell phone service carrier if you have questions about data costs and usage. Does VA Video Connect require a high-speed internet connection? No, VA Video Connect will work over most lower-bandwidth connections, including cellular data connections, although the quality of the video may be reduced.
If cellular data is used, a 3G or 4G connection with at least two 2 connection bars is recommended. Is the video connection with VA Video Connect secure? Yes, only invited participants can join a virtual medical room for a visit within VA Video Connect.
Participants can always see who has joined. And further, the VA provider can lock the room once all invited participants have arrived, such that no-one else can come. Will a family member or caregiver be able to join my video visit in VA Video Connect? To enter your VA Video Connect visit, you will need only the link that is sent to you by email. You may select to view and access your video visits through the VA Online Scheduling application rather than through the emailed link.
Learn more about VA Online Scheduling. Veterans and health care providers jointly decide whether to use VA Video Connect for a medical visit. Once your care team begins offering visits using VA Video Connect, you should discuss its use with your provider.
When a VA Video Connect session is scheduled, you will receive an email with a link to join the virtual medical room. The email also includes additional resources to help you learn about and use VA Video Connect.
At the time of your appointment, you simply click on the link, enter your name, and launch the session. Alternatively, you may select to view and access your video visits through the VA Online Scheduling application.
I think that the IT department needs to be evaluated and the app in general. Both need to be at par with the demands of Veterans and their experiences with the app. We need quality not quantity from apps. I think the VA has done an excellent job with this app. I use it on my iPad with WiFi and have had absolutely no problems at all. I did have an issue where the Doctor could not hear me so she left video on and called on the phone.
After my appointment was over I realized that my volume on my iPad was all the way down. That was operator error, not a problem with the app. It is a safe and secure way to have a face to face with any doctor at the va. Is positioning of a camera that serious? At least I can see the people I am talking to. There is absolutely nothing wrong with this app. Absolute Kudos to the developers and again, thank you for sour service and or support. Privacy practices may vary, for example, based on the features you use or your age.
Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad. Description Requires camera — does not support Apple Watch.
PS5 restock tracker. Windows Windows. Most Popular. New Releases. Desktop Enhancements. Networking Software. Trending from CNET. Full Specifications. What's new in version 1. Release June 22, Date Added June 22, Version 1. Operating Systems. Operating Systems iOS. Additional Requirements Requires iOS 9. Compatible with iPhone, iPad, and iPod touch.
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